Frequently Asked Questions
Calyx Softs begins by clarifying the requirement or capability: commodity, specification, volume, timing, origin preference, documentation needs, and whether the need is one-off or recurring.
We then convert the enquiry into a structured profile, map relevant counterparties, review fit and evidence gaps, and report progress through agreed monthly deliverables.
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How does Calyx Softs work?
No. Calyx Softs is not a marketplace, ecommerce shop, stockholder, or commission-led broker.
We operate as a sourcing and trade intelligence desk. Our work focuses on requirement intake, counterparty mapping, qualification workflows, evidence tracking, and monthly reporting.
Is Calyx Softs a marketplace or broker?
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Do you guarantee suppliers or buyers?
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No. Calyx Softs does not guarantee supply, buyers, pricing, or contract completion.
We help clients structure sourcing work, identify relevant counterparties, track evidence gaps, and prepare clearer next steps. Counterparties are not presented as verified unless supporting evidence has been reviewed.
How is this different from buying a lead list?
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A lead list is usually static, generic, and unqualified.
Calyx Softs works from a structured trade profile. We assess counterparties against the actual requirement, including commodity, specification, origin, timing, volume, documentation needs, and evidence gaps.
The aim is not to provide a spreadsheet of contacts, but to support a more disciplined sourcing workflow.
What does “evidence-led” mean?
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Evidence-led means Calyx Softs does not rely only on claims made in outreach or profile data.
Where relevant, we look for supporting information such as company details, product specifications, certifications, export readiness, documentation availability, trade references, or other review signals.
A supplier or opportunity is not treated as verified unless supporting evidence has been reviewed.
How does pricing work?
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Calyx Softs works through flat monthly plans with agreed deliverables.
The Sourcing Intelligence Plan starts from £1,250 per month. The Active Sourcing Desk is from £2,750 per month. The Strategic Trade Desk starts from £5,500 per month and is fixed after scope review.
No success fee. No hidden commission. No per-lead charge.
What happens after I submit an enquiry?
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The Calyx Softs team reviews your enquiry and determines whether it is suitable for sourcing intelligence, counterparty mapping, qualification work, or monthly support.
If more information is needed, we may ask follow-up questions about specification, volume, timing, origin, documentation needs, or whether the requirement is recurring.
Do I need to install software?
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No. Calyx Softs does not require clients to install complex software.
The process is handled through structured intake, email communication, agreed reporting, and review workflows. Where a client needs a more formal operating process, this can be agreed as part of the monthly scope.
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Is my information kept confidential?
Calyx Softs treats enquiry details and commercial information carefully.
Information shared with Calyx Softs is used to assess sourcing fit, prepare trade profiles, map relevant counterparties, and support agreed workflows. Sensitive information should only be shared where appropriate, and detailed commercial or documentation review may require a formal agreement.