Terms Of Use

Last Updated: 23 June 2026

1. Introduction

Welcome to Calyx Softs.

These Terms of Use govern your access to and use of the Calyx Softs website, services, content, communications, and related systems, including the Ask Caly website assistant.

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these terms, you should not use this website.

2. About Calyx Softs

Calyx Softs is a sourcing intelligence and commercial support business operating within international commodity supply chains.

Our services may include:

  • Supplier discovery

  • Buyer discovery

  • Market intelligence

  • Counterparty research

  • Opportunity identification

  • Sourcing support

  • Trade-related commercial assistance

  • Industry intelligence

  • Commercial introductions

Calyx Softs is not:

  • A marketplace

  • A stockholder

  • A logistics provider

  • A customs broker

  • A payment intermediary

  • A financial adviser

  • A legal adviser

  • A regulatory authority

  • A certification body

  • A guarantor of commercial outcomes

3. Informational Purposes Only

Information published on this website is provided for general informational purposes only.

While we make reasonable efforts to ensure information is accurate and up to date, we make no representation, warranty, or guarantee regarding:

  • Accuracy

  • Completeness

  • Reliability

  • Availability

  • Suitability

  • Timeliness

You should independently verify information before relying upon it for commercial, legal, financial, operational, regulatory, or strategic decisions.

4. No Commercial Guarantee

Calyx Softs does not guarantee:

  • The availability of suppliers

  • The availability of buyers

  • Product availability

  • Product quality

  • Product specifications

  • Commercial pricing

  • Delivery performance

  • Counterparty performance

  • Regulatory compliance of third parties

  • Transaction completion

  • Commercial success

  • Business outcomes

Any sourcing opportunities, supplier profiles, buyer profiles, introductions, market intelligence, recommendations, or commercial insights provided by Calyx Softs are supplied on an informational basis only.

Commercial decisions remain your responsibility.

5. Website Disclaimer

Calyx Softs provides sourcing intelligence, market research, supplier discovery, buyer discovery, commercial support, and related advisory services.

We do not:

  • Guarantee suppliers

  • Guarantee buyers

  • Guarantee product availability

  • Guarantee pricing

  • Guarantee transaction completion

  • Guarantee commercial outcomes

  • Guarantee the performance of third parties

  • Guarantee regulatory compliance of third parties

Any information, supplier profiles, buyer profiles, introductions, market intelligence, sourcing opportunities, recommendations, or commercial insights provided by Calyx Softs are supplied for informational purposes only.

Users remain solely responsible for conducting their own:

  • Due diligence

  • Commercial assessments

  • Legal reviews

  • Compliance checks

  • Contractual negotiations

  • Business decisions

Reliance on information provided by Calyx Softs is at the user's own risk.

6. Ask Caly

Ask Caly is an automated website assistant designed to provide general information and assist with enquiry collection.

Ask Caly may use automated technologies and artificial intelligence to generate responses.

Responses generated by Ask Caly:

  • May be incomplete

  • May contain inaccuracies

  • May not reflect current market conditions

  • Are not professional advice

  • Do not create contractual obligations

  • Do not constitute legal advice

  • Do not constitute financial advice

  • Do not constitute tax advice

  • Do not constitute sanctions advice

  • Do not constitute regulatory advice

  • Do not constitute investment advice

Human review may be required before any action is taken.

You should not rely solely upon Ask Caly when making business decisions.

7. Enquiries and Submissions

Submitting an enquiry through:

  • Ask Caly

  • Contact forms

  • Email

  • Telephone

  • Social media

  • Other communication channels

does not create a contract between you and Calyx Softs.

All enquiries are subject to review and acceptance.

We reserve the right to decline any enquiry, project, opportunity, or engagement without providing a reason.

8. Third-Party Information

This website may reference:

  • Suppliers

  • Buyers

  • Service providers

  • Logistics providers

  • Certification bodies

  • Trade associations

  • External organisations

Any such references do not constitute endorsement, certification, recommendation, approval, or guarantee.

Calyx Softs accepts no responsibility for the actions, omissions, products, services, or conduct of third parties.

9. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Calyx Softs.

This includes:

  • Text

  • Graphics

  • Branding

  • Logos

  • Documents

  • Databases

  • Website content

  • Software

  • Reports

  • Research materials

You may view, download, and print material for legitimate business use.

You may not:

  • Reproduce content for commercial purposes

  • Republish content

  • Sell content

  • Redistribute content

  • Modify content

  • Create derivative works

without our prior written consent.

10. Acceptable Use

You agree not to:

  • Attempt unauthorised access to systems

  • Interfere with website operation

  • Introduce malicious software

  • Submit false or misleading information

  • Use automated scraping tools without permission

  • Circumvent security controls

  • Use the website for unlawful purposes

  • Attempt to access confidential information

We reserve the right to restrict, suspend, or terminate access where misuse is suspected.

11. Limitation of Liability

To the fullest extent permitted by law, Calyx Softs shall not be liable for:

  • Indirect loss

  • Consequential loss

  • Loss of profits

  • Loss of business

  • Loss of contracts

  • Loss of opportunity

  • Loss of goodwill

  • Loss of data

  • Business interruption

arising from:

  • Use of this website

  • Inability to use this website

  • Reliance upon website content

  • Reliance upon Ask Caly responses

  • Reliance upon sourcing opportunities

  • Reliance upon third-party information

Nothing in these Terms excludes liability where exclusion would be unlawful.

12. Website Availability

We do not guarantee uninterrupted availability of this website.

We may:

  • Modify content

  • Suspend access

  • Remove features

  • Perform maintenance

  • Update functionality

without prior notice.

13. Privacy and Cookies

Your use of this website is also governed by our:

Please review those documents for details regarding how personal data is processed.

14. External Links

This website may contain links to third-party websites.

We are not responsible for:

  • Content

  • Availability

  • Security

  • Privacy practices

  • Accuracy

of third-party websites.

Accessing third-party websites is at your own risk.

15. Changes to These Terms

We may update these Terms of Use from time to time.

The latest version will always be published on this website.

Continued use of the website following publication of updated Terms constitutes acceptance of the revised Terms where permitted by law.

16. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

For enquiries relating to these Terms of Use, please contact:

info@calyxsofts.com